DESIGNerd accepts and ships orders on a daily basis to customers worldwide. Please allow up to two business days to process you order. DESIGNerd will notify you via email if an item is out of stock at the time of placing your order.
For expediency and certainty, all orders are shipped with registered post.
Depending on the destination address, you should receive your order between 2 and 5 business days from when your order is processed and will require a signature on delivery to collect.
Depending on the destination address, you should receive your order between 5 and 10 business days from when your order is processed.
In some cases shipping may be delayed due to customs, natural disasters, and any other circumstance that is out of our control.
It is also important to note GST charges for Australian orders are NOT included in the price of your order. In addition, import taxes and charges are NOT included in the price of your order. All shipments are delivered free of customs taxes and duties, however, occasionally the destination country’s customs agency may select your shipment for assessment and could charge these duties and taxes. Since customs policies and import duties vary from country to country, it might be a good idea to check with your local customs office before you order.
All orders are shipped from the DESIGNerd studio in Brisbane, Australia.